Contact Customer Support

Frequently Asked Questions

  • A list of frequently asked questions is available here.

Business Hours

  • Monday – Friday, 8am – 8pm (Eastern)

Support

Phone Support: 800.334.8322

  • To speak with a Customer Service agent for Password – Login Help or questions about CE Credit, Course Navigation, and Firm Element Training, select option 2
  • Regulatory or Compliance representatives calling to speak with a Product Support agent about Xchange, CODE or Arkovi, select option 3
  • If you are a Live CE Administrator or if you are a CE instructor with questions about CourseTrax, select option 4

2019 Holiday Observance Schedule (support closed)

  • Memorial Day | May 27
  • Independence Day | July 4
  • Labor Day | September 2
  • Thanksgiving | November 28
  • Day after Thanksgiving | November 29
  • Christmas/Winter Holiday | December 24
  • Christmas/Winter Holiday | December 25
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