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How to Contact Customer Support

Business Hours

  • Customer Support Hours: Monday – Friday, 8am – 8pm Eastern

Support

Phone Number
800.334.8322

  • To speak with a Customer Service agent for Password – Login Help or questions about CE Credit, Course Navigation, and Firm Element Training, select option 2
  • For support on RegEd’s Social Media products including Arkovi, select option 8
  • Regulatory or Compliance representatives calling to speak with a Product Support agent about Xchange, select option 3
  • For FINRA Exam Prep Training, including pre-licensing for Series 6; 63; and 65, or if you are a CE instructor with questions about CourseTrax, select option 4

2015 Holiday Observance Schedule (support closed)

  • New Year’s Day | January 1
  • Memorial Day | May 25
  • Independence Day | July 4
  • Labor Day | September 7
  • Thanksgiving | November 26
  • Day after Thanksgiving | November 27
  • Christmas/Winter Holiday | December 24
  • Christmas/Winter Holiday | December 25