Social Media Archiving and Surveillance monitors social engagement across all devices, including personal computers, tablets and smart phones with easy access from any browser. Implementation is simple — advisors enter their usernames and passwords directly through the platform, freeing organizations from the burden of collecting and maintaining personal social media credentials.
Once the solution is enabled, administrators can easily view all social media content from a single dashboard with the ability to configure lexicon-based exception notifications. Archived social media content is readily accessible using the system’s ad-hoc reporting capabilities. Firms can also establish a schedule to generate pre-formatted reports for delivery at specified intervals.