Contact Customer Support
Frequently Asked Questions
- A list of frequently asked questions is available here.
Business Hours
- Monday – Friday, 8am – 8pm (Eastern)
Support
- Sales: If you’d like to have more information about a specific RegEd solution, please schedule a consultation here.
- Customer Service: Info@RegEd.com
- CODE: ProductSupport@RegEd.com
- Social Media Archiving and Surveillance (Arkovi): ProductSupport@RegEd.com
- Xchange: ProductSupport@RegEd.com
- Live CE Administration: CTXSupport@RegEd.com
Phone Support: 800.334.8322
- To speak with a Customer Service agent for Password – Login Help or questions about CE Credit, Course Navigation, and Firm Element Training, select option 2
- Regulatory or Compliance representatives calling to speak with a Product Support agent about Xchange, CODE or Arkovi, select option 3
- If you are a Live CE Administrator or if you are a CE instructor with questions about CourseTrax, select option 4
2021 Holiday Observance Schedule (support closed)
- Memorial Day | May 31
- Independence Day (observed) | July 5
- Labor Day | September 6
- Thanksgiving | November 25
- Day After Thanksgiving | November 26
- Christmas/Winter Holiday | December 23
- Christmas/Winter Holiday | December 24
- New Years Day (observed) | January 3, 2022