Frequently Asked Questions (FAQ)

A list of frequently asked questions is available here.

Business Hours

Monday – Friday, 8am – 8pm (Eastern)

Technical Support

Regulatory or Compliance Representatives needing assistance 

Please open a Product Support Ticket at the RegEd Support Center.

*If you have not been issued a login please contact your Customer Success Manager.

Broker, Carrier & Independent Agent support

For password, login help or questions about CE Credit, Course Navigation, and Firm Element Training, use the links below to begin a support chat:

2024 Holiday Observance Schedule (support closed)

  • Memorial Day | May 27
  • Independence Day | July 4
  • Labor Day | September 2
  • Thanksgiving | November 28
  • Day After Thanksgiving | November 29
  • Christmas/Winter Holiday | December 24
  • Christmas/Winter Holiday | December 25
  • New Years Day (observed) | January 1, 2025

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