Contact Customer Support

Frequently Asked Questions

  • A list of frequently asked questions is available here.

Business Hours

  • Monday – Friday, 8am – 8pm (Eastern)


Phone Support: 800.334.8322

  • To speak with a Customer Service agent for Password – Login Help or questions about CE Credit, Course Navigation, and Firm Element Training, select option 2
  • Regulatory or Compliance representatives calling to speak with a Product Support agent about Xchange, CODE or Arkovi, select option 3
  • If you are a Live CE Administrator or if you are a CE instructor with questions about CourseTrax, select option 4

2020 Holiday Observance Schedule (support closed)

  • Thanksgiving | November 26
  • Day After Thanksgiving | November 27
  • Christmas/Winter Holiday | December 24
  • Christmas/Winter Holiday | December 25
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