How to Contact Customer Support

Business Hours
Customer Support Hours: Monday - Friday, 8am - 8pm Eastern

Web Chat

To request an Online Chat Session, click the button below.

Click for Live Online Help!
Phone Number
  • To speak with a Customer Service agent for Password - Login Help or questions about CE Credit, Course Navigation, and Firm Element Training, select option 2
  • For support on RegEd’s Social Media products including Arkovi, select option 8
  • Regulatory or Compliance representatives calling to speak with a Product Support agent about Xchange, select option 3
  • For FINRA Exam Prep Training, including pre-licensing for Series 6; 63; and 65, or if you are a CE instructor with questions about CourseTrax, select option 4
2100 Gateway Centre Blvd., Suite 200
Morrisville, NC 27560
2014 Holiday Observance Schedule (support closed)
  • Wednesday, January 1st – New Year’s Day
  • Monday, May 26th – Memorial Day
  • Friday, July 4th – Independence Day
  • Monday, September 1st – Labor Day
  • Thursday, November 27th – Thanksgiving Day
  • Friday, November 28th – Day after Thanksgiving
  • Wednesday, December 24th – Christmas/Winter Holiday
  • Thursday, December 25th – Christmas/Winter Holiday