How to Contact Customer Support
Business Hours
Customer Support Hours: Monday - Friday, 8am - 8pm Eastern
Web Chat
To request an Online Chat Session, click the button below.
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Phone Number
800.334.8322
- To speak with a Customer Service agent for Password - Login Help or questions about CE Credit, Course Navigation, and Firm Element Training, select option 2
- For support on RegEd’s Social Media products including Arkovi, select option 8
- Regulatory or Compliance representatives calling to speak with a Product Support agent about Xchange, select option 3
- For FINRA Exam Prep Training, including pre-licensing for Series 6; 63; and 65, or if you are a CE instructor with questions about CourseTrax, select option 4
Email
- Sales - Click here
- Customer Service - info@RegEd.com
- Xchange - productsupport@RegEd.com
- Financial Training Support - Ft.info@RegEd.com
- CourseTrax - CTXSupport@reged.com
Address
2100 Gateway Centre Blvd., Suite 200
Morrisville, NC 27560
Morrisville, NC 27560
2013 Holiday Observance Schedule (support closed)
- Tuesday, January 1st – New Year’s Day
- Monday, May 27th – Memorial Day
- Thursday, July 4th – Independence Day
- Monday, September 2nd – Labor Day
- Thursday, November 28th – Thanksgiving Day
- Friday, November 29th – Day after Thanksgiving
- Tuesday, December 24th – Christmas/Winter Holiday
- Wednesday, December 25th – Christmas/Winter Holiday




