Regulatory Change Management: The State of Insurance Regulation and Compliance Best Practices in a Pandemic World


While 2020 has been an outlier in many ways, one constant has been the escalating rate of regulatory change in the insurance industry. Amid the COVID-19 pandemic, regulators, including state and federal entities, continue to expect insurers to administer effective programs for monitoring, tracking and implementing new and changed regulations.

This webinar features an expert panel that provides an overview of the current state of insurance regulation, including the impact that COVID has had on the volume and nature of regulation, as well as hands-on best practices for ensuring closed-loop compliance. The session also features an industry perspective on how one leading insurer is applying technology to streamline the management of regulatory compliance.

Topics we covered:

  • The state of insurance regulation – including eye-opening statistics on state and federal activity in recent years.
  • Pandemic impact – what COVID has meant for the regulation of insurance and its potential implications going forward.
  • Best practices – processes and technology that insurers can implement to deal with rising volume and complexity of regulation.


Merlinda Johnson, FLMI, ACS 
Director, Insurance Regulatory Compliance
RegEd, Inc.

Margie Webber
Director, Regulatory Compliance BD/IA
RegEd, Inc.

De Keimach, ALMI, ACS, AAPA, AIRC 
Director, Compliance
Delaware Life Insurance Company

Debra Freitag
Chief Strategy Officer
RegEd, Inc.

About RegEd

RegEd is the market-leading provider of RegTech enterprise solutions with relationships with more than 200 enterprise clients, including 80% of the top 25 financial services firms.

Established in 2000 by former regulators, the company is recognized for continuous regulatory technology innovation with solutions hallmarked by workflow-directed processes, data integration, regulatory intelligence, automated validations, business process automation and compliance dashboards. The aggregate drives the highest levels of operational efficiency and enables our clients to cost-effectively comply with regulations and continuously mitigate risk.

Trusted by the nation’s top financial services firms, RegEd’s proven, holistic approach to RegTech meets firms where they are on the compliance and risk management continuum, scaling as their needs evolve and amplifying the value proposition delivered to clients.


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